guideline for improving library services at ham mukasa library at uganda christian university

Description

The purpose of this study was to come up with the guideline for improving library service provisions at Ham Mukasa Library, Uganda Christian University in Mukono. The objectives of the study were to; establish the current state of library services provided, the existing management of these services, analyse the challenges and come up with guidelines for an improved serviced delivery. The study adopted a case study research design in which the researcher used a purposive sampling method in selecting the library staff and stratified sampling for the students. Out of University population of 10,270 persons, only 54 were sampled for this study and these included 50 students and 4 librarians. Findings from the study showed that the University library had been overwhelmed with the increasing student population which it could not effectively serve within the existing school budget. This was also confirmed with the cited challenges such as lack of current reading materials, lack of professional librarians, lack of sitting facilities and the restricted reading hours. The study therefore proposed guidelines on the effective use of information resources, review of the library programs, and extension of the library operating hours and use of volunteers for certain periods for an improved service delivery. The researcher therefore concluded that for an in-house organisation of the information resources, with staff that are highly motivated through various developmental programs can be of great help in improving the librarian’s productivity through serving a large student population.