board roles and performance of national water and sewerage corporation (nwsc) in uganda

Description

The study examined the relationship between Board roles and performance of NWSC in Uganda. The objectives of the study were: to establish the relationship between the monitoring role of the Board and performance of NWSC; to analyse how the service role of the Board influences performance of NWSC; and to examine how the strategic role of the Board influences performance of NWSC. A descriptive survey research design was adopted using both quantitative and qualitative methods. The study employed self-administered questionnaires and interview guides to collect data. The study targeted 108 respondents to fill in the questionnaires but 100 questionnaires were returned, indicating a response rate of 92%. The study applied both random and non-random sampling techniques to collect data. The analysis of data involved determination of frequencies, percentages and inferential statistics such as correlations coefficient and regression analysis. Findings revealed a positive significant relationship between the monitoring role of the Board and performance of NWSC (r=0.350, sig=0.000), a significant positive relationship between the service role of the Board and performance of NWSC(r=0.350, sig=0.000), and a significant positive relationship between the strategic role of the Board and performance of NWSC(r= 0.449, sig=0.000). The study concluded that when the Board undertakes its roles, performance of NWSC enhances. Considering that NWSC is rapidly expanding, the Board is required to undertake its roles exhaustively and proficiently. Therefore, this study recommends that Government of Uganda (GOU), as a shareholder of NWSC, and the management of NWSC devise novel means of motivating the Board members to unceasingly commit to enhancing performance of the corporation.