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STRUCTURAL IMPLICATIONS IN STRATEGY IMPLEMENTATION AT THE KENYA PORTS AUTHORITY

Dynamic environments characterized by technological, economic, and political change increasingly requires organizational agility among Kenya’s public organizations. Perhaps a primary indicator of this need is the growing customer demands and increased use of management tools like strategic planning, total quality management, and reengineering that assist administrators in creating strategic, long-term, and outcome-oriented approaches to problem solving. While these management tools are useful, and in most circumstances appropriate to effectively manage an agency, administrative management literature points to the importance of organizational structure as a powerful force influencing agency behaviors. The organizational structure is a key and crucial link between the organization and its strategic implementation endeavors. The maritime sector and KPA in particular is not an exception to this regard. This sector offers employment both directly and indirectly to a vast majority of residents in the entire eastern and central African region. The increasing significance of strategy structure implications in the organization is of paramount importance to the performance of any organization. The overall objective of the study was to determine the structural implications in strategy implementation at the Kenya Ports Authority. This study was guided by various theoretical reviews. This was a case study research. The study used primary data which was collected using an interview guide. Content analysis was used to analyze the qualitative data obtained. The study found out that the organization structure directly affects strategy implementation. The need to reduce business operation costs and maximize on human resources were among the driving factors for strategy implementation at KPA. The implications of an efficient organization structure means that there is proper communication in the organization, increased staff morale and more efficient work force. In light of the findings, the study recommends that since KPA has successfully restructured its organization, there is need to focus on change management issues, proper organizational communication and adequate strategic planning. Strategic organizational restructuring at KPA has enabled the organization to redesign and improve business work processes radically but there is still need for initiatives that emphasize incremental improvement in the whole strategic management process and output to cope with changes in the ever changing business environment.

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Author: nguma joseph tommy
Contributed by: luzze lillian nannozi
Institution: university of nairobi
Level: university
Sublevel: post-graduate
Type: dissertations