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PERCEIVEDINFLUENCEOFTHIRDPARTYINTERVENTIONSIN TRADEDISPUTERESOLUTIONBYTRADEUNIONSINKAKAMEGA COUNTY,KENYA
Industrialrelationsisvitalforthesmoothflowofwork.Inthecourseofworking together,theemployersandtheemployeeshavedivergentexpectationsfrom eachotherandthesehavetobeharmonizedtoensuretherealizationofthefirms’ objectives.Inthisprocessthereareoftencomplaints,disputesandconflicts.The idealsituationasenvisionedintheindustrialrelationsactisfortheemployerand theemployeeunionstosittogetherandamicablyworktowardsresolution.Thisis howevernotthecaseinmostinstancesastheseconflictsoftenspillovertothird partyinvolvement.Thestudywasthusaimedatdeterminingtheperceived influenceofthirdpartyinterventionsintradedisputeresolution.Theobjectiveof thestudywastodeterminetheperceivedinfluenceofthirdpartyinterventionsin tradedisputeresolutionamongtradeunionsinKakamegaCounty,Kenya.This calledforacrosssectionaldescriptiveresearchdesignaswellasaqualitative design.Thequantitativeaspectoftheresearchusedmeanandstandarddeviation whilethequalitativeaspectusedphraseanalysisandfactoranalysisqualitative research.ThestudytargetedofficialsfromthetradeunionsinKakamegaCounty fromwhomresponseswerecollectedusingsemistructuredquestionnaires.The datawasthensortedthenanalyzedusingdescriptivestatisticsfollowedby qualitativeanalysis.Thestudyfoundthatmostoftheindustrialrelationsconflicts reachedlevelsofthirdpartyinterventiontoimplythattheagreementsbetween tradeunionsandemployersaregettingfewerwithtimewithnearlyallconflicts solvedbythirdparties.Thestudyalsofoundthatthethirdpartiesareperceivedto beneutral,havelegalknowledge,areperceivedtobewisehaveahigherformal powerthanbothpartiesintheconflict,havehighmoralandethicalstanding,are credible,accessibleandarefairaswellashavecharisma.Thelimitationsofthe studywasthatitwascarriedwithinKakamegaCountyandnotthewholecountry andthereforethereisneedforfurtherstudy
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