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FACTORS INFLUENCING ADOPTION OF CLOUD BASED HUMAN RESOURCE MANAGEMENT SYSTEM IN KENYAN COUNTIES; (A CASE STUDY OF NYERI COUNTY)

Cloud-based human resource management system (HRMS) presents numerous benefits to an organization including cost reduction, improved efficient, elimination of errors, and optimal utilization of human resource data. The aim of this study was to assess factors that affect the adoption of cloud-based HRMS in county governments resulting in the development of adoption framework. The specific objectives of the study was to establish the effect of organizational, technological, and external environment factors on adoption of cloud-based HRMS at the Nyeri County Government offices. The study adopted a descriptive case study design with a sample of 160 staff selected from a population of 400 staff working at the Nyeri County Government headquarter offices using the clustered random sampling method. The sample size was arrived by computing 40% of the population size in line with recommendation by Mugenda and Mugenda that the sample size for population of less than 1000 individuals be at least 30% of the population. Quantitative data was collected from operational staffs using questionnaires while qualitative data was collected from senior managers using interviews. Cumullatively,110 questionnaires were resubmitted to the researcher while 7 interviews were completed. Quantitative data was analysed using descriptive statistics and the multiple regression technique while qualitative data analysis was done using the thematic technique. Findings revealed that Nyeri County Government has made notable progress in terms of adoption of cloud-based HRMS with adoption score of 74.1%. Organizational factors (β= 0.238, p=0.011), Technological factors (β= 0. .284, p=0.005), and external environment factors (β=0.388, p=0.00) had a positive and statistically significant effect on adoption of cloud-based HRMS in Nyeri County. External environment factors had the strongest effect followed by technological factors. Results also showed that age, gender, and education level of workers did not have a significant moderating effect on the influence of the organizational, technological, and external environment factors on cloud-based HRMS adoption. The study recommended that to improve the adoption of cloudbased HRMS, the county government should ensure adequate allocation of resource, improve internet connectivity, and find strategies for coping with a less vibrant economic environment. Keyword: Cloud computing, human resource management system, organizational factors, technological factors, external environment factors.

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Author: wanjiru wachira
Contributed by: reagan lax
Institution: university of nairobi
Level: university
Sublevel: post-graduate
Type: dissertations