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THE ROLE OF PERFORMANCE APPRAISAL MECHANISMS IN ENHANCING EMPLOYEES’ PERFORMANCE IN GOVERNMENT ORGANISATIONS IN UGANDA, A CASE STUDY OF CIVIL AVIATION AUTHORITY-UGANDA
The study sought to investigate the role performance appraisal mechanisms play in enhancing performance of employees of Civil Aviation Authority-Uganda. The Specific objectives were; to determine the role 360 degree performance appraisal mechanisms play on the performance of employees of Civil Aviation Authority, to assess the role ranking method performance appraisal mechanisms play on the performance of employees of civil Aviation Authority, to examine the role forced distribution performance appraisal mechanisms play on the Performance of employees of Civil Aviation Authority. Case study design was to establish factors associated with certain occurrences, outcomes, conditions or types of behavior. This method enabled the researcher to have in-depth understanding of the real issues from the perspective of a cross-section of stakeholders. The method was also very appropriate because of limited time and resources, as it was impossible to investigate all the respondents. The study exploited both qualitative and quantitative research methodologies. Qualitative research design included the use of respondents’ responses from the study involving descriptions while quantitative research design involved the use of statistical data generated with frequency tables. These approaches enabled the researcher to get and analyze the relevant information concerning the study variables, Based on the study findings, the managers were aware of the importance and criticality of performance appraisal, and its ultimate effect on the motivation, loyalty, job satisfaction plus its big effect on the growth and success of the organization, so while documenting, communicating, and describing the job particulars, they were more concerned.
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